Frequently Asked Questions

Have a question that’s not listed here? Contact us.

 
  • We want our customers to be happy with their art purchase; however, we do not accept returns or exchanges.

  • We are delighted that you are interested in our work. When viewing an item in our shop, click on the “Buy” button and fill out the purchase inquiry form. One of our artists will be in touch with you about your purchase. The artist can answer any questions that you have about your piece including materials, time frame, shipping costs, and taxes.

  • All items will be shipped using UPS. You will receive email confirmation and a tracking number once your purchases are safely in the mail!

  • Yes. You may discuss this option, including pickup time frame and other logistics, with one of our artists after submitting a purchase inquiry.

    Our pickup address is:
    AVA Gallery and Art Center
    Studio 212
    11 Bank Street
    Lebanon, NH 03766